Challenge

  • Revenue realisation was very late in the process
  • Customer retention in the face of dwindling revenues and extremely competitive spacePlatform and infrastucture was unable to scale-out.
  • Customer satisfaction Index was very lower

Solution

  • Building data center infrastructure that can aid cloud computing, Internet of Things (IoT), big data, and other emerging technologies
  • Nexora automated the client’s validation process and implemented efficient processes to make the order management process flawless.
  • Embedded rules in the system for auto order-rejection if the validation is not completed within a stipulated period of 2 days. This helped the team to take further actions on priority in order to complete the process quickly and flawlessly

Benefits

  • Accelerated infrastructure deployment tasks
    60% reduction in the cycle time, from 3 days to 1.8 days
  • Early revenue realization on account of reduced cycle time
  • Improved customer satisfaction and capacity created due to removal of manual customer end validation process

Let’s make it happen

We’re here to help you harness the power of technology and drive your business forward. Whether you have a question, need more information, or want to explore how we can collaborate, please reach out to our team.

E-mail

info@nexorasystems.com

Office Address

ASPECT TOWER, Office 3002, Business Bay. Dubai, UAE

We deliver cutting-edge technology solutions across cybersecurity, AI, data centres, and aerospace to empower industries and shape the future.

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